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HUD Screenshot
 HUD Editions

HUD ("Heads Up Display") brings several collaboration functions together for seemless communications within your organization. HUD is a desktop application that allows you to see who is on the phone and who they are talking to, click to call, drag and drop call transfer, chat, interact with your voicemail box, and real-time agent and queue statistics. HUD Integrates with Outlook and easily imports your contacts for single click calling.

HUD is included with trixbox Pro, and is an optional add-on product for PBXtra premise edition. HUD is not available for UNBOUND at this time.

HUD Team 

  • Color-coded call status.
  • Drag-and-drop calls.
  • Presence management.
  • Outlook integration.
  • PBXtra: $995 one time cost.
  • trixbox Pro EE: HUD Team is included.

HUD Agent 

  • Everything included with HUD Team plus....
  • Call monitoring & recording.
  • Agent login.
  • Queue status.
  • CRM Integration.
  • PBXtra: $1995 one time cost.
  • trixbox Pro CCE: HUD Agent is included.

HUD Queues

  • Everything included with HUD Agent plus....
  • Queue summary & detail.
  • Broadcast alerts.
  • Queue statistics.
  • Advanced call forwarding.
  • PBXtra only: $4495 one time cost.

Click here to see several HUD screenshots.

Next, click on the IP phones tab. We offer a wide variety of IP phones to choose from from the PC based softphone, up to executive style Aastra and Polycom hand sets. When building your phone system, Dial Plan Solutions gives you many options to meet your business and budget needs.